connector.outage_opened
A platform refused a project's live installation (token revoked or regenerated, bot deleted) and the connector entered an outage.
When this fires
The hourly health probe recorded a platform-caused refusal of a project's live installation: the platform says the credentials are revoked or regenerated, or that the bot or app no longer exists. Rate limits, unclassified errors, standby installations and a creator's own Disconnect never open an outage. A probe that repeats the same verdict does not fire this again; one outage stays open until connector.outage_closed.
While the outage is open, every plan that unlocks a place on that connector is off sale on the portal, in the bot, through access codes and trials and through the REST checkout, and the installation object reads sales_paused: true with an outage block. See Connector outages for what members and creators see.
Caveats
connector.status_changedfires beside this event withstate: degraded; this event is the narrower signal that sales froze.- A Disaster Recovery incident opens too when the refusal warrants a replacement; see
recovery.incident_opened.
Related events
connector.outage_closed: the outage ended.connector.status_changed: the state transition behind it.
Header Parameters
t=<unix seconds>,v1=<hex>: the HMAC-SHA256 of "<t>.<raw body>" under the endpoint's secret. Verify it before acting, and refuse a t more than 300 seconds from now. During a secret rotation a v0= signature under the previous secret may precede v1=.
The event's ULID, bare. The envelope's id is the same ULID prefixed evt_, so strip the prefix before comparing. Deduplicate on it: a retry carries the same id.
The event name, the same as the envelope's type.
Always application/json.
Always Subscriby-Webhooks/1.0.
Request Body
application/json
The signed JSON envelope posted to your endpoint.
TypeScript Definitions
Use the request body type in TypeScript.
The envelope every event is delivered in.
Response Body
Example Requests
/connector.outage_openedHow is this guide?