Platform Introduction
The complete guide to Subscriby — launching, running, and growing subscription-based communities on the platforms your members already use, with automated member management.
Welcome. This is the home for everything you can do with Subscriby — from launching your first paid community in under an hour, to running it at scale with teams, custom roles, and nine payment providers.
Subscriby is a membership-as-a-service platform built by Envigo Innovations, LLC. It turns private communities on the platforms your members already use into subscription businesses — no code, no servers, no manual member management. Subscribers pay, the bot invites them, and if they stop paying it removes them. That's the whole product in one sentence; the rest of these docs cover how to make the most of it.
New here? The fastest way to get your bearings is the Quickstart Guide — it's a 10-minute, no-skip walk from "create an account" to "first paying subscriber". The conceptual tour lives at How Subscriby works.
Start your journey here
What is Subscriby?
A plain-English overview — who builds it, who uses it, what it does, and why it exists. Read first if you're evaluating the platform.
Quickstart
Zero to first live plan in about 10 minutes. Nine numbered steps, each linking to deeper docs if you want more context.
How it works
The end-to-end flow — creator setup, subscriber signup, the money path, what the bot does automatically, and what you still handle manually.
FAQ
Common questions about billing, features, platforms, and edge cases.
Pick your path
Subscriby has two kinds of users — creators (the people running communities) and subscribers (their paying members). Almost every page in these docs is geared toward one of the two. Start with the path that matches you.
For Creators
Build and run a subscription business. Covers plans, projects, bot setup, payment methods, access codes, members, subscriptions, dashboard, and more.
For Subscribers
Subscribe to a creator's community, manage your membership, redeem access codes, and get help if something goes wrong.
Browse by topic
Account & Security
Sign-in methods, two-factor auth, passkeys, recovery, and all your personal account settings.
Teams & Roles
Invite collaborators, define custom roles and groups, assign the right permissions. Growth plan and above.
Billing & Subscriptions
How Subscriby bills you, how transaction fees work, grace periods, and upgrade/downgrade mechanics.
Payment Methods
Stripe, PayPal, Skrill, CoinPayments, Paystack, Razorpay, CeyPay and Access Codes, plus the native payment your connector brings.
Connectors
The platforms a project runs on — what is live and what is coming, and each connector's own mechanics: bot setup, place linking, admin commands.
Reference
Glossary, status codes, and cross-cutting troubleshooting when you need a quick lookup.
Developers & automation
REST API
The public API at api.subscriby.net/v1 — Sanctum tokens, idempotent mutations,
OpenAPI 3.1 spec, and an agent-friendly error envelope.
Outbound Webhooks
Subscribe any HTTPS endpoint to the 104-event taxonomy. HMAC signing, 8-retry backoff over ~4 days, dead-letter replay.
MCP Server
Connect Claude Desktop, Cursor, or ChatGPT Desktop to mcp.subscriby.net and
drive your creator workflow via natural language.
Integrations
Zapier, n8n, Make, LangChain, and any OpenAPI-aware toolkit. Build your own in minutes against the hosted spec.
Common creator tasks
The setup journey in the order creators actually do it — plus the day-two tasks you return to once subscribers start flowing in.
Day-one tasks
Mirrors the Quickstart checklist — the sequence the dashboard's onboarding enforces.
1. Activate your creator subscription
Pick Free, Starter, or Growth. Add a payment method on file (required even on Free because per-transaction fees apply).
2. Create your first project
Name, handle, banner, description. Every field explained.
3. Install and connect a connector
Install the connector for your platform and connect its bot. Done once per project, and required before you can link a place as a resource.
4. Add a resource
With your connector connected, link a place directly — or start with a Manual resource for anything off-platform.
5. Set up a payment method
Configure Stripe, PayPal, Razorpay, or any of the other six supported providers.
6. Add a subscription plan
Pricing tier, billing cycle, trial rules, eligibility filters. Link the resource from Step 4, then Sync Subscription Plans on the payment method so recurring billing works.
7. Share your bot and portal
Your bot link plus my.subscriby.net/your-handle. Marketing links, QR
codes, deep-link start parameters.
Day-two tasks
Generate access codes
Bulk-mint single-use codes for offline sales, giveaways, influencer gifts, or gated plans.
Read your dashboard
Period filters, compare-to windows, plan / status / provider slicing. The same numbers the Analytics API returns.
Connectors
Subscriby runs on connectors, and the Connectors Marketplace is the one place that says which platforms are live, in beta, under development or coming soon, straight from the catalogue the dashboard installs from. Every available connector has its own section in this guide with the platform's exact steps, and the connector roadmap says what each lane commits us to.
Connectors Marketplace
Every connector, lane by lane, with what each one gates and what it brings.
Roadmap
Discord under development; Slack, WhatsApp and seven more on the way.
When things go wrong
Troubleshooting
Common issues across both creator and subscriber paths — sign-in problems, bot not responding, payment failures, plan-sync errors, and more.
Subscriber troubleshooting
The subscriber-specific variant — can't access a group, payment failed, bot didn't add me, portal sign-in issues.
About this documentation
- English only for now. The Subscriby app itself supports 10 languages (see Language & region); the docs are English-only while the product catches up.
Can't find what you're looking for? Use the search box at the top of the sidebar — it indexes every page in these docs. Still stuck? Check Troubleshooting or contact support from the help menu inside your Subscriby dashboard.
How is this guide?