Platform Introduction
Subscriby turns a channel, a group or a club into a paid membership — members pay, the door opens for them, and it closes when they stop — and these pages show you how, from your first plan to the API.
Subscriby is the simplest way to get paid for a community.
You already run a channel, a group, a club or a course somewhere your people are. Subscriby gives it a price, lets members in the moment they pay and shows them out when their access ends.
You set the price, Subscriby collects it
Plans that renew, passes for one event, series for a season. The money lands in your own Stripe, PayPal or crypto accounts, never in ours.
The door opens and closes by itself
Invite links, join requests, removals, re-admissions and reminders are all handled by the connector for your platform, around the clock.
You always know what is going on
Who joined, who is leaving, what you earned and where they came from, on a dashboard that fits in a phone, with alerts wherever you read them.
You can ask instead of click
Subscriby Copilot answers from your live data and does routine work for you, in the dashboard or in your bot, asking before it changes anything.
It grows with you
Coupons and access codes, a Referral Program and a Partner Program, Smart Links for every place you promote, and Revenue Recovery for members who slip.
Nothing is locked in
A REST API, an MCP server for AI agents, a webhook for everything that happens, Zapier and n8n, and an SDK to bring Subscriby to another platform.
Start your journey here
What is Subscriby?
A plain-English overview: who builds it, who uses it, what it does, and why it exists. Read first if you are evaluating the platform.
Quickstart
Zero to first live plan in about ten minutes, in numbered steps that each link to the deeper page when you want more context.
How it works
The end-to-end flow: creator setup, subscriber sign-up, the money path, what the connector does automatically, and what you still handle yourself.
Common questions
Billing, features, platforms, programmes and the edge cases people ask about most.
Pick your path
Subscriby has two kinds of users: creators, who run communities, and subscribers, their paying members. Almost every page is written for one of the two. Start with the path that matches you.
For Creators
Build and run a subscription business: projects, connectors, resources, payment methods, plans, passes and series, access and coupon codes, the Referral Program, sharing and the go-live checklist.
For Subscribers
Join a creator's community on the platform or the portal, pick a plan or a pass, pay, manage or cancel a membership, redeem codes, refer a friend and get help.
Copilot AI
Run your membership by asking: the panel beside every dashboard page, the Copilot inside your bot, what it can do, conversations end to end, what a turn costs and how it stays inside your permissions.
Browse by topic
Account & Security
Sign-in methods, two-factor authentication, passkeys, social and magic-link sign-in, account recovery, notifications, appearance, language and sessions.
Teams & Roles
Invite collaborators, define custom roles and groups, and give each person exactly the abilities they need. Growth Plan and above.
Disaster Recovery
What happens when a platform bans a bot, a place or an account: detection, standby bots and places, swap-and-grant, outage compensation and what members see.
Subscriptions & Billing
The Free, Starter and Growth Plans, trials, grace periods, upgrades and downgrades, and the Subscriby Credit on your account.
Transaction Fees
The per-sale fee each plan carries, how it is metered and billed, and what the access-code allotment covers.
Credits & Credit Packs
The two balances on an account: Subscriby Credit, which pays your plan invoices, and Copilot Credits, which only the Copilot can spend, with the packs, the bonuses and the free allowance.
What the Copilot can do
Every area the Copilot reaches, area by area: what runs at once, what waits for your confirmation, and example requests you can type as they are.
Addons
Time-limited passes, coupon codes and the Referral Program: bundled with Growth, or added to any plan on their own.
Payment Methods
Stripe, PayPal, Polar, Mollie, Kelviq, Skrill, CoinPayments, Paystack, Razorpay, CeyPay and access codes, plus the native payment your connector brings and how currencies convert.
Connectors
The platforms a project runs on, what is live and what is coming, and each connector's own mechanics: bot setup, place linking, admin commands.
Referral Program
Turn members into referrers: codes and links, free days or a cash commission, friend rewards, approval, holds, payouts and the bot screens.
Partner Program
Bring creators to Subscriby and earn from 5% up to 30% of every invoice they pay for a year: the application, the ladder, commitments and proof, payouts and the terms.
Reference
Glossary, status codes, and cross-cutting troubleshooting when you need a quick lookup.
Developers & automation
REST API
The public API at api.subscriby.net/v1: personal access tokens with
abilities, idempotent mutations, an OpenAPI 3.1 document and an
agent-friendly error envelope.
Outbound Webhooks
Subscribe any HTTPS endpoint to the 165-event catalogue, from members and payments to recovery, referrals and the Partner Program. HMAC signing, retries with backoff, dead-letter replay.
MCP Server
Connect Claude, Cursor or ChatGPT to mcp.subscriby.net and drive your
creator workflow in natural language, with every tool documented.
Integrations
Zapier, n8n, Make, LangChain, custom agents, Postman and Insomnia, each against the hosted specification.
Building Connectors
The connector SDK: the manifest, the ports a platform implements, the Core API a connector calls back into, the data rules and the conformance kit.
Common creator tasks
The setup journey in the order creators actually do it, plus the day-two tasks you return to once subscribers start flowing in.
Day-one tasks
Mirrors the Quickstart checklist, the sequence the dashboard's onboarding enforces.
1. Activate your creator subscription
Pick Free, Starter or Growth and add a payment method on file; the per-transaction fee applies on every plan.
2. Create your first project
Name, handle, banner, description. Every field explained.
3. Install and connect a connector
Install the connector for your platform and connect its bot. Done once per project, and required before you can link a place as a resource.
4. Add a resource
With your connector connected, link a place directly, or start with a Manual resource for anything off-platform.
5. Set up a payment method
Configure Stripe, PayPal, Razorpay or any of the other supported providers, in sandbox first if you like.
6. Add a subscription plan
Pricing, billing cycle, trial rules, eligibility filters and a sales cap. Link the resource from step 4; a plan on sale is pushed to your payment methods on its own.
7. Share your bot and portal
Your bot link plus my.subscriby.net/your-handle: marketing links, QR
codes, deep-link start parameters.
8. Run the go-live checklist
Everything to confirm before the first real payment: the connector, the resources, the plan, the payment method, the portal and the notices.
Day-two tasks
Sell time-limited passes and series
A pass is a ticket to one dated window; a series bundles windows and keeps taking in new ones by rule. Members are admitted when the window opens.
Generate access codes
Bulk-mint single-use codes for offline sales, giveaways, influencer gifts or gated plans.
Create coupon codes
Percentage or fixed discounts, limited by plan, count, person, minimum and window, redeemed at checkout, on the portal and in the bot alike.
Run a Referral Program
Set what referrers earn and what their friends get, approve affiliates, record payouts, and read it all from the dashboard or the platform bot.
Read your dashboard
Period filters, compare-to windows, plan, status and provider slicing. The same numbers the Analytics API returns.
Ask the Copilot instead
Open the panel beside any page with Ask Copilot or Ctrl + / and put the question in words: who is about to churn, a coupon for one member, why revenue dipped. It answers from live data and confirms before it changes anything that exists.
Run it from your bot
The same Copilot inside your platform bot: Ask Copilot on the home menu and every project card, the thinking that streams, answers with buttons, follow-ups and confirmation cards.
Connectors
Subscriby runs on connectors, and the Connectors Marketplace is the one place that says which platforms are live, in beta, under development or coming soon, straight from the catalogue the dashboard installs from. Every available connector has its own section in this guide with the platform's exact steps, and the connector roadmap says what each lane commits us to.
Connectors Marketplace
Every connector, lane by lane, with what each one gates and what it brings.
Connectors
The platforms Subscriby connects to: what each connector gates (your own white-labelled bot, channels, groups, the platform's in-app payments), how to install one, and the platform bot that runs your account from a chat.
Roadmap
The connectors under development and the ones on the way.
When things go wrong
Troubleshooting
Common issues across both creator and subscriber paths: sign-in problems, a bot not responding, payment failures, plan-sync errors and more.
Subscriber troubleshooting
The subscriber-specific variant: cannot access a group, payment failed, the bot did not add me, portal sign-in issues.
Disaster Recovery
When a platform bans something of yours: what Subscriby detects on its own, what it repairs, and what it asks you to do.
About this documentation
- English only for now. The Subscriby app itself speaks ten languages (see Language & region); the docs are English-only while the product catches up.
- Every page is also Markdown. Add
.mdto a page's address, or ask fortext/markdown, and the same page comes back as plain Markdown for an agent or a script;llms.txtandllms-full.txtlist all of it.
Can't find what you're looking for? Use the search box at the top of the sidebar, which indexes every page in these docs. Still stuck? Check Troubleshooting or contact support from the help menu inside your Subscriby dashboard.
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