Platform Introduction

The complete guide to Subscriby — launching, running and growing paid communities on the platforms your members already use, with connectors that admit and remove members for you, programmes that grow the audience, and an API, an MCP server and webhooks for everything else.

Welcome to the Subscriby documentation. Subscriby is the membership platform for private communities: a creator sells plans, passes and dated series for the channels, groups and perks they run, members pay on a hosted portal or inside the community's own bot, and the connector for that platform admits them the moment they pay and removes them when their access ends. These pages cover all of it, from the first project to the API an agent drives.

What you get, in one place:

  • Projects and resources. A project is one community; its resources are the places a connector gates (channels, groups and the other places a connected platform has) and the perks you deliver beside them.
  • Plans, passes and series. Recurring subscriptions with trials and eligibility rules, time-limited passes for one dated window, and pass series that bundle windows and keep taking in new ones.
  • Payments your way. Stripe, PayPal, Skrill, CoinPayments, Paystack, Razorpay and CeyPay on your own accounts, a platform's own in-app payments through its connector, and access codes for offline sales, with coupon codes on top.
  • Growth built in. A Referral Program that turns members into referrers, and the Partner Program that pays creators and promoters a share of every invoice a creator they bring to Subscriby pays.
  • Operations without you. Automatic admission and removal, outage compensation, a Disaster Recovery Program with standby bots and places, teams with custom roles, notifications wherever you read them, and a dashboard that reports every number the API does.
  • Everything programmable. A REST API, an MCP server for AI agents, 165 outbound webhook events, Zapier and n8n integrations, and a connector SDK for building a connector of your own.

New here? The fastest way to get your bearings is the Quickstart Guide: a no-skip walk from "create an account" to "first paying subscriber". The conceptual tour lives at How Subscriby works, and the Go-live checklist is what to tick before you share a link.

Start your journey here

Pick your path

Subscriby has two kinds of users: creators, who run communities, and subscribers, their paying members. Almost every page is written for one of the two. Start with the path that matches you.

Browse by topic

Account & Security

Sign-in methods, two-factor authentication, passkeys, social and magic-link sign-in, account recovery, notifications, appearance, language and sessions.

Teams & Roles

Invite collaborators, define custom roles and groups, and give each person exactly the abilities they need. Growth plan and above.

Disaster Recovery

What happens when a platform bans a bot, a place or an account: detection, standby bots and places, swap-and-grant, outage compensation and what members see.

Subscriptions & Billing

The Free, Starter and Growth plans, trials, grace periods, upgrades and downgrades, and the Subscriby Credit on your account.

Transaction Fees

The per-sale fee each plan carries, how it is metered and billed, and what the access-code allotment covers.

Addons

Time-limited passes, coupon codes and the Referral Program: bundled with Growth, or added to any plan on their own.

Payment Methods

Stripe, PayPal, Skrill, CoinPayments, Paystack, Razorpay, CeyPay and access codes, plus the native payment your connector brings and how currencies convert.

Connectors

The platforms a project runs on, what is live and what is coming, and each connector's own mechanics: bot setup, place linking, admin commands.

Referral Program

Turn members into referrers: codes and links, free days or a cash commission, friend rewards, approval, holds, payouts and the bot screens.

Partner Program

Bring creators to Subscriby and earn from 5% up to 30% of every invoice they pay for a year: the application, the ladder, commitments and proof, payouts and the terms.

Reference

Glossary, status codes, and cross-cutting troubleshooting when you need a quick lookup.

Developers & automation

Common creator tasks

The setup journey in the order creators actually do it, plus the day-two tasks you return to once subscribers start flowing in.

Day-one tasks

Mirrors the Quickstart checklist, the sequence the dashboard's onboarding enforces.

Day-two tasks

Connectors

Subscriby runs on connectors, and the Connectors Marketplace is the one place that says which platforms are live, in beta, under development or coming soon, straight from the catalogue the dashboard installs from. Every available connector has its own section in this guide with the platform's exact steps, and the connector roadmap says what each lane commits us to.

When things go wrong

About this documentation

  • English only for now. The Subscriby app itself speaks ten languages (see Language & region); the docs are English-only while the product catches up.
  • Every page is also Markdown. Add .md to a page's address, or ask for text/markdown, and the same page comes back as plain Markdown for an agent or a script; llms.txt and llms-full.txt list all of it.

Can't find what you're looking for? Use the search box at the top of the sidebar, which indexes every page in these docs. Still stuck? Check Troubleshooting or contact support from the help menu inside your Subscriby dashboard.

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Subscriby is a product
designed by you — for you.
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For AI agents: llms.txt · llms-full.txt