Platform Introduction
The complete guide to Subscriby — launching, running and growing paid communities on the platforms your members already use, with connectors that admit and remove members for you, programmes that grow the audience, and an API, an MCP server and webhooks for everything else.
Welcome to the Subscriby documentation. Subscriby is the membership platform for private communities: a creator sells plans, passes and dated series for the channels, groups and perks they run, members pay on a hosted portal or inside the community's own bot, and the connector for that platform admits them the moment they pay and removes them when their access ends. These pages cover all of it, from the first project to the API an agent drives.
What you get, in one place:
- Projects and resources. A project is one community; its resources are the places a connector gates (channels, groups and the other places a connected platform has) and the perks you deliver beside them.
- Plans, passes and series. Recurring subscriptions with trials and eligibility rules, time-limited passes for one dated window, and pass series that bundle windows and keep taking in new ones.
- Payments your way. Stripe, PayPal, Skrill, CoinPayments, Paystack, Razorpay and CeyPay on your own accounts, a platform's own in-app payments through its connector, and access codes for offline sales, with coupon codes on top.
- Growth built in. A Referral Program that turns members into referrers, and the Partner Program that pays creators and promoters a share of every invoice a creator they bring to Subscriby pays.
- Operations without you. Automatic admission and removal, outage compensation, a Disaster Recovery Program with standby bots and places, teams with custom roles, notifications wherever you read them, and a dashboard that reports every number the API does.
- Everything programmable. A REST API, an MCP server for AI agents, 165 outbound webhook events, Zapier and n8n integrations, and a connector SDK for building a connector of your own.
New here? The fastest way to get your bearings is the Quickstart Guide: a no-skip walk from "create an account" to "first paying subscriber". The conceptual tour lives at How Subscriby works, and the Go-live checklist is what to tick before you share a link.
Start your journey here
What is Subscriby?
A plain-English overview: who builds it, who uses it, what it does, and why it exists. Read first if you are evaluating the platform.
Quickstart
Zero to first live plan in about ten minutes, in numbered steps that each link to the deeper page when you want more context.
How it works
The end-to-end flow: creator setup, subscriber sign-up, the money path, what the connector does automatically, and what you still handle yourself.
Common questions
Billing, features, platforms, programmes and the edge cases people ask about most.
Pick your path
Subscriby has two kinds of users: creators, who run communities, and subscribers, their paying members. Almost every page is written for one of the two. Start with the path that matches you.
For Creators
Build and run a subscription business: projects, connectors, resources, payment methods, plans, passes and series, access and coupon codes, the Referral Program, sharing and the go-live checklist.
For Subscribers
Join a creator's community on the platform or the portal, pick a plan or a pass, pay, manage or cancel a membership, redeem codes, refer a friend and get help.
Browse by topic
Account & Security
Sign-in methods, two-factor authentication, passkeys, social and magic-link sign-in, account recovery, notifications, appearance, language and sessions.
Teams & Roles
Invite collaborators, define custom roles and groups, and give each person exactly the abilities they need. Growth plan and above.
Disaster Recovery
What happens when a platform bans a bot, a place or an account: detection, standby bots and places, swap-and-grant, outage compensation and what members see.
Subscriptions & Billing
The Free, Starter and Growth plans, trials, grace periods, upgrades and downgrades, and the Subscriby Credit on your account.
Transaction Fees
The per-sale fee each plan carries, how it is metered and billed, and what the access-code allotment covers.
Addons
Time-limited passes, coupon codes and the Referral Program: bundled with Growth, or added to any plan on their own.
Payment Methods
Stripe, PayPal, Skrill, CoinPayments, Paystack, Razorpay, CeyPay and access codes, plus the native payment your connector brings and how currencies convert.
Connectors
The platforms a project runs on, what is live and what is coming, and each connector's own mechanics: bot setup, place linking, admin commands.
Referral Program
Turn members into referrers: codes and links, free days or a cash commission, friend rewards, approval, holds, payouts and the bot screens.
Partner Program
Bring creators to Subscriby and earn from 5% up to 30% of every invoice they pay for a year: the application, the ladder, commitments and proof, payouts and the terms.
Reference
Glossary, status codes, and cross-cutting troubleshooting when you need a quick lookup.
Developers & automation
REST API
The public API at api.subscriby.net/v1: personal access tokens with
abilities, idempotent mutations, an OpenAPI 3.1 document and an
agent-friendly error envelope.
Outbound Webhooks
Subscribe any HTTPS endpoint to the 165-event catalogue, from members and payments to recovery, referrals and the Partner Program. HMAC signing, retries with backoff, dead-letter replay.
MCP Server
Connect Claude, Cursor or ChatGPT to mcp.subscriby.net and drive your
creator workflow in natural language, with every tool documented.
Integrations
Zapier, n8n, Make, LangChain, custom agents, Postman and Insomnia, each against the hosted specification.
Building Connectors
The connector SDK: the manifest, the ports a platform implements, the Core API a connector calls back into, the data rules and the conformance kit.
Common creator tasks
The setup journey in the order creators actually do it, plus the day-two tasks you return to once subscribers start flowing in.
Day-one tasks
Mirrors the Quickstart checklist, the sequence the dashboard's onboarding enforces.
1. Activate your creator subscription
Pick Free, Starter or Growth and add a payment method on file; the per-transaction fee applies on every plan.
2. Create your first project
Name, handle, banner, description. Every field explained.
3. Install and connect a connector
Install the connector for your platform and connect its bot. Done once per project, and required before you can link a place as a resource.
4. Add a resource
With your connector connected, link a place directly, or start with a Manual resource for anything off-platform.
5. Set up a payment method
Configure Stripe, PayPal, Razorpay or any of the other supported providers, in sandbox first if you like.
6. Add a subscription plan
Pricing, billing cycle, trial rules, eligibility filters and a sales cap. Link the resource from step 4; a plan on sale is pushed to your payment methods on its own.
7. Share your bot and portal
Your bot link plus my.subscriby.net/your-handle: marketing links, QR
codes, deep-link start parameters.
8. Run the go-live checklist
Everything to confirm before the first real payment: the connector, the resources, the plan, the payment method, the portal and the notices.
Day-two tasks
Sell time-limited passes and series
A pass is a ticket to one dated window; a series bundles windows and keeps taking in new ones by rule. Members are admitted when the window opens.
Generate access codes
Bulk-mint single-use codes for offline sales, giveaways, influencer gifts or gated plans.
Create coupon codes
Percentage or fixed discounts, limited by plan, count, person, minimum and window, redeemed at checkout, on the portal and in the bot alike.
Run a Referral Program
Set what referrers earn and what their friends get, approve affiliates, record payouts, and read it all from the dashboard or the platform bot.
Read your dashboard
Period filters, compare-to windows, plan, status and provider slicing. The same numbers the Analytics API returns.
Connectors
Subscriby runs on connectors, and the Connectors Marketplace is the one place that says which platforms are live, in beta, under development or coming soon, straight from the catalogue the dashboard installs from. Every available connector has its own section in this guide with the platform's exact steps, and the connector roadmap says what each lane commits us to.
Connectors Marketplace
Every connector, lane by lane, with what each one gates and what it brings.
Connectors
The platforms Subscriby connects to: what each connector gates (your own white-labelled bot, channels, groups, the platform's in-app payments), how to install one, and the platform bot that runs your account from a chat.
Roadmap
The connectors under development and the ones on the way.
When things go wrong
Troubleshooting
Common issues across both creator and subscriber paths: sign-in problems, a bot not responding, payment failures, plan-sync errors and more.
Subscriber troubleshooting
The subscriber-specific variant: cannot access a group, payment failed, the bot did not add me, portal sign-in issues.
Disaster Recovery
When a platform bans something of yours: what Subscriby detects on its own, what it repairs, and what it asks you to do.
About this documentation
- English only for now. The Subscriby app itself speaks ten languages (see Language & region); the docs are English-only while the product catches up.
- Every page is also Markdown. Add
.mdto a page's address, or ask fortext/markdown, and the same page comes back as plain Markdown for an agent or a script;llms.txtandllms-full.txtlist all of it.
Can't find what you're looking for? Use the search box at the top of the sidebar, which indexes every page in these docs. Still stuck? Check Troubleshooting or contact support from the help menu inside your Subscriby dashboard.
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