recovery.incident_opened

A health probe found the creator's sign-in account unreachable, a project's bot refused by the platform, or a channel or group gone or no longer administered.

Ability to subscribeproject-recovery:view

When this fires

The hourly probes check every bot, every channel and group a project sells, and the creator's own sign-in account. When one comes back banned, deleted, or stripped of the rights the bot needs, an incident opens in the recovery ledger and this event fires, once. A probe that finds the same broken thing on its next run reopens nothing and fires nothing; the incident stays open until it resolves. Undoing an account relink also opens an account incident (reason: relink_disputed) so support reviews the dispute.

Caveats

  • One event per incident. The ledger opens one incident per subject and keeps it open, so a subject that stays broken for a week fires this once, not hourly.
  • A restriction the platform reports as "still reachable" opens nothing: only a verdict that warrants a replacement counts. See How detection works.

Related events

  • recovery.incident_resolved: the same incident healing or being fixed.
  • project.resource.status_changed: the health verdict that precedes a resources incident.

Header Parameters

SB-Signature*string

t=<unix seconds>,v1=<hex>: the HMAC-SHA256 of "<t>.<raw body>" under the endpoint's secret. Verify it before acting, and refuse a t more than 300 seconds from now. During a secret rotation a v0= signature under the previous secret may precede v1=.

SB-Event-Id*string

The event's ULID, bare. The envelope's id is the same ULID prefixed evt_, so strip the prefix before comparing. Deduplicate on it: a retry carries the same id.

SB-Event-Name*string

The event name, the same as the envelope's type.

Content-Type*string

Always application/json.

User-Agent*string

Always Subscriby-Webhooks/1.0.

Request Body

application/json

The signed JSON envelope posted to your endpoint.

TypeScript Definitions

Use the request body type in TypeScript.

The envelope every event is delivered in.

Response Body

Example Requests

POST/recovery.incident_opened

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