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Broadcasts API

A broadcast sends one message, through the project's connector, to a segment of the project's members.

A broadcast sends one message, through the project's connector, to a segment of the project's members. It is a send, not a stored record: there is no index endpoint and no broadcast id, because nothing is persisted. What happened is reported by the broadcast.queued and broadcast.completed webhook events, which carry the audience and the delivery tallies.

A broadcast cannot be recalled. Every recipient is a real person and the message arrives in their private chat. Size the audience with the preview endpoint before you send; a segment that silently resolves to everyone is the one mistake this API cannot undo.

There is no separate read ability: knowing who a broadcast would reach is the same privilege as being able to reach them, so all three endpoints take broadcast:send.

Endpoints

List every audience

GET

All thirteen segments with labels, descriptions and current counts, so a UI can offer them without hard-coding the list. Segments that address a single window report recipient_estimate: null; they cannot be sized without a window id.

FieldTypeMeaning
valuestringThe segment key to send as audience.
label, descriptionstringThe words the dashboard shows, in the creator's language.
requires_pass_windowbooleanWhether the segment needs a pass_window_id.
supports_plan_filterbooleanWhether plan_id is accepted. False for lead and the pass segments.
requires_expiring_within_daysbooleanWhether the segment reads a horizon. True only for expiring_soon.
recipient_estimateinteger or nullWho the segment reaches right now; null where a window must be named first.
GET
/v1/projects/{project}/broadcasts/audiences

Requires ability

The token must hold this ability, or the call is refused with 403.

Authorization

bearerToken
AuthorizationBearer <token>

A personal access token minted on the dashboard under Settings, then Tokens, sent as Authorization: Bearer sbt_live_…. The token carries the abilities each endpoint lists under Requires ability and is frozen to one team.

In: header

Path Parameters

project*string

The project, resolved by the route binder.

Formatuuid

Responses

200OK

Every segment with its label, its rules and a recipient estimate where one can be given without a window.

401Unauthorized

The request carries no bearer token, or one that is revoked, malformed, or minted for another environment (an sbt_test_ token on production).

403Forbidden

The token is valid but does not carry the ability this endpoint requires; error.context.required_ability names the one to grant. An endpoint that also checks who owns a row or which tier the account is on answers FORBIDDEN, TEAM_TIER_REQUIRED or CONNECTOR_TIER_REQUIRED with the same status, and says so in its own description.

404Not found

An id in the path names nothing the token can see. TENANT_MISMATCH: the project sits outside the token's scope:project: allow-list, or the token carries no team scope. Both answer 404 rather than 403 so that existence outside the token's scope cannot be inferred.

429Too many requests

The token has spent its 300 requests a minute or 10,000 an hour; Retry-After says when the next one is accepted.

Preview an audience

GET

Sizes a broadcast without sending it. The dashboard shows this before the confirm button, and an API caller needs the same safety rail.

curl "https://api.subscriby.net/v1/projects/$PROJECT_ID/broadcasts/preview?audience=customer&plan_id=$PLAN_ID" \  -H "Authorization: Bearer $SUBSCRIBY_TOKEN"

The preview accepts the same audience, pass_window_id, plan_id and expiring_within_days as the send, and applies them identically, segments, plan narrowing and recipient rules alike, so a preview and the send it precedes can never describe different audiences. The fields answer the same as the send's, minus status.

GET
/v1/projects/{project}/broadcasts/preview

Requires ability

The token must hold this ability, or the call is refused with 403.

Runs the same action from an agent, behind the same ability.

Authorization

bearerToken
AuthorizationBearer <token>

A personal access token minted on the dashboard under Settings, then Tokens, sent as Authorization: Bearer sbt_live_…. The token carries the abilities each endpoint lists under Requires ability and is frozen to one team.

In: header

Path Parameters

project*string

The project, resolved by the route binder.

Formatuuid

Query Parameters

audience?string

The segment to size: all (the default), customer, trialing, lead, churned, expiring_soon, cancelled_still_active, paused, trialing_cardless, all_pass_holders, all_pass_holders_not_in_queue, pass_holders or pass_holders_not_in_queue. An unknown value is 422 with reason: unknown_audience and the supported list.

Default"all"
pass_window_id?string

The access window for pass_holders and pass_holders_not_in_queue; ignored by every other segment.

Formatuuid
plan_id?string

Narrow the segment to members whose subscription is on this plan. Refused for lead and the pass segments with reason: plan_filter_unsupported; a plan of another project is reason: unknown_plan.

Formatuuid
expiring_within_days?integer

The horizon expiring_soon counts within, 1 to 90; a value outside the range clamps. Defaults to 7. Read by no other segment.

Default7

Responses

200OK

The recipient count and ETA for the segment as described.

401Unauthorized

The request carries no bearer token, or one that is revoked, malformed, or minted for another environment (an sbt_test_ token on production).

403Forbidden

The token is valid but does not carry the ability this endpoint requires; error.context.required_ability names the one to grant. An endpoint that also checks who owns a row or which tier the account is on answers FORBIDDEN, TEAM_TIER_REQUIRED or CONNECTOR_TIER_REQUIRED with the same status, and says so in its own description.

404Not found

An id in the path names nothing the token can see. TENANT_MISMATCH: the project sits outside the token's scope:project: allow-list, or the token carries no team scope. Both answer 404 rather than 403 so that existence outside the token's scope cannot be inferred.

422Validation failed

With error.context.reason of unknown_audience (the context also lists supported values), plan_filter_unsupported or unknown_plan.

429Too many requests

The token has spent its 300 requests a minute or 10,000 an hour; Retry-After says when the next one is accepted.

Send a broadcast

POST
curl -X POST https://api.subscriby.net/v1/projects/$PROJECT_ID/broadcasts \  -H "Authorization: Bearer $SUBSCRIBY_TOKEN" \  -H "Idempotency-Key: $(uuidgen)" \  -H "Content-Type: application/json" \  -d '{    "message": "<b>New drop is live</b>\nDoors open at 19:00 UTC.",    "audience": "customer"  }'

202, not 200: the send is queued and runs in the background at roughly 28 messages a second to stay inside the platform's rate limit. The response describes what was addressed, not what was delivered.

Audience segments

SegmentWho it addresses
allEvery member reachable on the project's connector, whatever their status.
customerMembers holding a paid subscription right now.
trialingMembers currently inside a free trial.
leadMembers who have used the project's bot but never subscribed.
churnedMembers who were customers and are not any more.
expiring_soonMembers whose subscription genuinely lapses within expiring_within_days.
cancelled_still_activeMembers who cancelled but have not run out yet: still reachable, still winnable.
pausedMembers who paused their subscription rather than ending it.
trialing_cardlessMembers trialing without a card on file, who will not convert on their own.
all_pass_holdersEveryone holding a valid pass for any upcoming window.
all_pass_holders_not_in_queueEveryone who has not tapped their invite link, across every upcoming window.
pass_holdersEveryone holding a valid pass for one access window you choose (pass_window_id).
pass_holders_not_in_queueHolders of one window you choose who have not tapped their invite link yet.

A member is a recipient only if they have a linked chat on that project's connector. Members with no chat, or whose chat belongs to a different installation, are excluded silently, which is why recipient_estimate is frequently well below a project's total membership.

An auto-renewing subscription is never expiring_soon. A subscription's ends_at is rewritten to the new period end on every renewal, so a date inside the horizon describes an auto-renewing member's next invoice rather than an expiry. Counting it would place every monthly subscriber in this segment once a month. A member is counted only when their access genuinely lapses: they have cancelled, or the plan is not recurring.

Narrowing a segment to a plan

plan_id composes with audience rather than replacing it:

RequestWho it addresses
audience=customer + plan_id=<gold>People paying for Gold right now.
audience=churned + plan_id=<gold>People who held Gold and left.
audience=paused + plan_id=<gold>People whose paused plan is Gold.
audience=expiring_soon + plan_id=<gold>Gold members lapsing inside the horizon.

The plan and the state describe the same subscription, so a member paying for Silver who once trialled Gold is not matched by the first row. churned is the deliberate exception in the other direction: the subscription proving they held the plan is the one that ended, so it is not required to be live.

A plan_id sent with lead or a pass segment is refused with 422 and reason: plan_filter_unsupported, not ignored. Silently dropping it would return a recipient count for a different audience than the request described, and a caller has no way to notice.

Message formatting

The body is reduced to the HTML subset the delivering connector accepts before sending; for the messaging connector that is <b>, <strong>, <i>, <em>, <u>, <ins>, <s>, <strike>, <del>, <a>, <code>, <pre>, <blockquote> and <tg-spoiler>. Anything else is stripped, not escaped: the platform rejects an entire message containing an unknown tag, so removing it is what keeps the message deliverable.

The 4,096-character limit is the platform's own. A longer body is refused here rather than being truncated per recipient.

Refusals

Every 422 is refused before anything is queued. The underlying job re-checks the same conditions and aborts silently, which is correct for a background job and wrong for an API caller, so the endpoint rejects them up front rather than returning 202 for a send that could never leave. A segment that resolves to zero recipients is the send action's own refusal, shared with the dashboard: it is not queued.

POST
/v1/projects/{project}/broadcasts

Requires ability

The token must hold this ability, or the call is refused with 403.

Delivered to every endpoint subscribed to them once the change is made.

Runs the same action from an agent, behind the same ability.

Idempotent

Send the header on every call; the same key replays the original response for 24 hours.

Authorization

bearerToken
AuthorizationBearer <token>

A personal access token minted on the dashboard under Settings, then Tokens, sent as Authorization: Bearer sbt_live_…. The token carries the abilities each endpoint lists under Requires ability and is frozen to one team.

In: header

Path Parameters

project*string

The project, resolved by the route binder.

Formatuuid

Header Parameters

Idempotency-Key*string

A key unique to this operation, such as a fresh UUID. The same key replays the original 2xx response for 24 hours (with Idempotent-Replay: true), so a retry after a timeout never repeats the write; the same key with a different body is refused with 409.

Formatuuid

Request body

JSONWhat the request carries

A message and the segment of the project's members it goes to.

Responses

202Accepted

202 with the segment, the verified filters, the recipient count and the ETA.

400Bad request

Every write needs an Idempotency-Key header. Send a fresh UUID per distinct operation.

401Unauthorized

The request carries no bearer token, or one that is revoked, malformed, or minted for another environment (an sbt_test_ token on production).

403Forbidden

The token is valid but does not carry the ability this endpoint requires; error.context.required_ability names the one to grant. An endpoint that also checks who owns a row or which tier the account is on answers FORBIDDEN, TEAM_TIER_REQUIRED or CONNECTOR_TIER_REQUIRED with the same status, and says so in its own description.

404Not found

An id in the path names nothing the token can see. TENANT_MISMATCH: the project sits outside the token's scope:project: allow-list, or the token carries no team scope. Both answer 404 rather than 403 so that existence outside the token's scope cannot be inferred.

409Conflict

The key was already used in the last 24 hours with a different request body.

422Validation failed

The payload broke a rule, and error.fields maps each offending key to its messages. A refusal from the domain, such as a plan that cannot go on sale or a member who cannot be removed, uses the same code with error.message saying why and no fields. On this endpoint: VALIDATION_FAILED: with error.context.reason of no_connected_bot (the project has no connector connected, so it has no way to deliver), missing_capability (a pass segment on a project whose plan no longer includes passes), pass_window_required (a single-window segment with no pass_window_id), unknown_audience (the context lists the supported values), plan_filter_unsupported (a plan_id with lead or a pass segment) or unknown_plan (the plan_id is not this project's); or with no reason when the segment holds nobody right now, in which case error.message says which.

425Too early

The first request with this key is still running; retry in a few seconds and the original response is replayed.

429Too many requests

The token has spent its 300 requests a minute or 10,000 an hour; Retry-After says when the next one is accepted.

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