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Roles API

A role is the permission set a collaborator holds on a team.

A role is the permission set a collaborator holds on a team. Subscriby seeds three on every new team, admin, manager and viewer, and a team can add its own: a support-agent who may read and answer conversations but touch nothing else, a finance role that reads payouts and analytics. Each collaborator holds exactly one role, assigned when they are invited and changed through the team members endpoints; groups layer extra permissions on top of it for several people at once.

A role's permissions is a flat array of the same ability strings a personal access token carries, so a role can be matched against a token without a second round-trip, and the ability catalog is the list to pick from. Changing a role changes what every holder may do from the next request; deleting one detaches its permissions and leaves its holders in the team with nothing beyond what their groups grant.

Roles are read across every team the caller owns or belongs to, and a role on any other team is a 404 RESOURCE_NOT_FOUND, never a 403, so existence never leaks. Every write announces itself as a role.* event.

Endpoints

List roles

GET
curl https://api.subscriby.net/v1/roles \  -H "Authorization: Bearer $SUBSCRIBY_TOKEN"

Every role across the teams the caller can see, with its permission codes. Visibility is the union of every team the caller owns or belongs to; a role from a team the caller cannot see answers 404 RESOURCE_NOT_FOUND rather than 403, so existence never leaks.

GET
/v1/roles

Requires ability

The token must hold this ability, or the call is refused with 403.

MCP tool

Runs the same action from an agent, behind the same ability.

Authorization

bearerToken
AuthorizationBearer <token>

A personal access token minted on the dashboard under Settings, then Tokens, sent as Authorization: Bearer sbt_live_…. The token carries the abilities each endpoint lists under Requires ability and is frozen to one team.

In: header

Query Parameters

page?integer

The 1-based page to return. A page past the last answers an empty data array with meta.total still filled, so a loop can stop without guessing.

Range1 <= value
Default1
per_page?integer

Rows per page, 1 to 100. A higher value clamps to the cap silently. Defaults to 25.

Range1 <= value <= 100
Default25
sort_by?string

The column to order by. Defaults to created_at; a column the endpoint does not offer falls back to the default rather than failing.

Default"created_at"
sort_direction?string

asc or desc. Defaults to desc.

Default"desc"

Value in

  • "asc"
  • "desc"

Responses

200OK

Roles across every team the caller belongs to.

401Unauthorized

The request carries no bearer token, or one that is revoked, malformed, or minted for another environment (an sbt_test_ token on production).

403Forbidden

The token is valid but does not carry the ability this endpoint requires; error.context.required_ability names the one to grant. An endpoint that also checks who owns a row or which tier the account is on answers FORBIDDEN, TEAM_TIER_REQUIRED or CONNECTOR_TIER_REQUIRED with the same status, and says so in its own description.

429Too many requests

The token has spent its 300 requests a minute or 10,000 an hour; Retry-After says when the next one is accepted.

Create a role

POST
curl -X POST https://api.subscriby.net/v1/roles \  -H "Authorization: Bearer $SUBSCRIBY_TOKEN" \  -H "Idempotency-Key: $(uuidgen)" \  -H "Content-Type: application/json" \  -d '{        "team_id": "a83f0d51-4c92-4b7e-8615-2fd9e70a3c86",        "code": "support-agent",        "name": "Support Agent",        "description": "Answers tickets, cannot touch billing",        "permissions": ["support-conversation:view-any", "support-conversation:update"]      }'

Choose the code deliberately. code is the stable identifier permissions are addressed by. It must be unique within the team and cannot be changed afterwards: renaming one would detach every assignment that referenced it. Only name, description and the permission set are mutable.

permissions accepts codes from the permission catalog in entity:action form. An unknown code is refused rather than silently dropped, so a typo fails loudly instead of creating a role that grants less than you think. Omit the field for a role that grants nothing yet.

Answers 201 with the role and emits role.created.

POST
/v1/roles

Requires ability

The token must hold this ability, or the call is refused with 403.

Fires one event

Delivered to every endpoint subscribed to it once the change is made.

MCP tool

Runs the same action from an agent, behind the same ability.

Idempotent

Send the header on every call; the same key replays the original response for 24 hours.

Authorization

bearerToken
AuthorizationBearer <token>

A personal access token minted on the dashboard under Settings, then Tokens, sent as Authorization: Bearer sbt_live_…. The token carries the abilities each endpoint lists under Requires ability and is frozen to one team.

In: header

Header Parameters

Idempotency-Key*string

A key unique to this operation, such as a fresh UUID. The same key replays the original 2xx response for 24 hours (with Idempotent-Replay: true), so a retry after a timeout never repeats the write; the same key with a different body is refused with 409.

Formatuuid

Request body

JSONWhat the request carries

A role's team, code, name, description and permissions. On create team_id, code and name are required; on update team_id and code are prohibited (a role is neither moved nor renamed by code) and every other field is optional.

Responses

201Created

The role resource as a 201.

400Bad request

Every write needs an Idempotency-Key header. Send a fresh UUID per distinct operation.

401Unauthorized

The request carries no bearer token, or one that is revoked, malformed, or minted for another environment (an sbt_test_ token on production).

403Forbidden

The token is valid but does not carry the ability this endpoint requires; error.context.required_ability names the one to grant. An endpoint that also checks who owns a row or which tier the account is on answers FORBIDDEN, TEAM_TIER_REQUIRED or CONNECTOR_TIER_REQUIRED with the same status, and says so in its own description. On this endpoint: TEAM_TIER_REQUIRED: below the Growth tier; nothing changes.

404Not found

When team_id is not one of the caller's teams.

409Conflict

The key was already used in the last 24 hours with a different request body.

422Validation failed

The payload broke a rule, and error.fields maps each offending key to its messages. A refusal from the domain, such as a plan that cannot go on sale or a member who cannot be removed, uses the same code with error.message saying why and no fields. On this endpoint: VALIDATION_FAILED: when a role with that code already exists in the team (error.context.code names it), or a permission code is unknown.

425Too early

The first request with this key is still running; retry in a few seconds and the original response is replayed.

429Too many requests

The token has spent its 300 requests a minute or 10,000 an hour; Retry-After says when the next one is accepted.

Get a role

GET

One role with its permission codes. permissions is a flat array of the exact ability strings granted by this role, the same strings used as token abilities, so you can match roles against tokens without a second round-trip.

GET
/v1/roles/{role}

Requires ability

The token must hold this ability, or the call is refused with 403.

Authorization

bearerToken
AuthorizationBearer <token>

A personal access token minted on the dashboard under Settings, then Tokens, sent as Authorization: Bearer sbt_live_…. The token carries the abilities each endpoint lists under Requires ability and is frozen to one team.

In: header

Path Parameters

role*string

The role, resolved by the route binder.

Formatuuid

Responses

200OK

The role resource with its permissions.

401Unauthorized

The request carries no bearer token, or one that is revoked, malformed, or minted for another environment (an sbt_test_ token on production).

403Forbidden

The token is valid but does not carry the ability this endpoint requires; error.context.required_ability names the one to grant. An endpoint that also checks who owns a row or which tier the account is on answers FORBIDDEN, TEAM_TIER_REQUIRED or CONNECTOR_TIER_REQUIRED with the same status, and says so in its own description.

404Not found

An id in the path names nothing the token can see. TENANT_MISMATCH: the project sits outside the token's scope:project: allow-list, or the token carries no team scope. Both answer 404 rather than 403 so that existence outside the token's scope cannot be inferred.

429Too many requests

The token has spent its 300 requests a minute or 10,000 an hour; Retry-After says when the next one is accepted.

Update a role

PATCH
curl -X PATCH https://api.subscriby.net/v1/roles/$ROLE_ID \  -H "Authorization: Bearer $SUBSCRIBY_TOKEN" \  -H "Idempotency-Key: $(uuidgen)" \  -H "Content-Type: application/json" \  -d '{"name": "Senior Support Agent", "permissions": ["support-conversation:view-any"]}'

Permissions replace, they do not merge. Sending permissions sets the role's permissions to exactly that list; anything omitted is revoked. Omit the key entirely to leave the existing set untouched while changing only the name or description.

Answers 200 with the role and emits role.updated.

PATCH
/v1/roles/{role}

Requires ability

The token must hold this ability, or the call is refused with 403.

Fires one event

Delivered to every endpoint subscribed to it once the change is made.

MCP tool

Runs the same action from an agent, behind the same ability.

Idempotent

Send the header on every call; the same key replays the original response for 24 hours.

Authorization

bearerToken
AuthorizationBearer <token>

A personal access token minted on the dashboard under Settings, then Tokens, sent as Authorization: Bearer sbt_live_…. The token carries the abilities each endpoint lists under Requires ability and is frozen to one team.

In: header

Path Parameters

role*string

The role, resolved by the route binder.

Formatuuid

Header Parameters

Idempotency-Key*string

A key unique to this operation, such as a fresh UUID. The same key replays the original 2xx response for 24 hours (with Idempotent-Replay: true), so a retry after a timeout never repeats the write; the same key with a different body is refused with 409.

Formatuuid

Request body

JSONWhat the request carries

A role's team, code, name, description and permissions. On create team_id, code and name are required; on update team_id and code are prohibited (a role is neither moved nor renamed by code) and every other field is optional.

Responses

200OK

The updated role resource.

400Bad request

Every write needs an Idempotency-Key header. Send a fresh UUID per distinct operation.

401Unauthorized

The request carries no bearer token, or one that is revoked, malformed, or minted for another environment (an sbt_test_ token on production).

403Forbidden

The token is valid but does not carry the ability this endpoint requires; error.context.required_ability names the one to grant. An endpoint that also checks who owns a row or which tier the account is on answers FORBIDDEN, TEAM_TIER_REQUIRED or CONNECTOR_TIER_REQUIRED with the same status, and says so in its own description. On this endpoint: TEAM_TIER_REQUIRED: below the Growth tier; nothing changes.

404Not found

An id in the path names nothing the token can see. TENANT_MISMATCH: the project sits outside the token's scope:project: allow-list, or the token carries no team scope. Both answer 404 rather than 403 so that existence outside the token's scope cannot be inferred.

409Conflict

The key was already used in the last 24 hours with a different request body.

422Validation failed

The payload broke a rule, and error.fields maps each offending key to its messages. A refusal from the domain, such as a plan that cannot go on sale or a member who cannot be removed, uses the same code with error.message saying why and no fields. On this endpoint: VALIDATION_FAILED: when code or team_id is sent (a role cannot be renamed at the code level or moved between teams), or a permission code is unknown.

425Too early

The first request with this key is still running; retry in a few seconds and the original response is replayed.

429Too many requests

The token has spent its 300 requests a minute or 10,000 an hour; Retry-After says when the next one is accepted.

Delete a role

DELETE
curl -X DELETE https://api.subscriby.net/v1/roles/$ROLE_ID \  -H "Authorization: Bearer $SUBSCRIBY_TOKEN" \  -H "Idempotency-Key: $(uuidgen)"

Returns 204 No Content, and detaches the role's permissions on the way out. Anyone currently holding the role loses whatever it granted them; they stay in the team. Not gated by tier. Emits role.deleted.

Restricted to whoever created the role, unless the caller owns the team. Belonging to a team is not licence to dismantle how everyone else in it is permissioned.

DELETE
/v1/roles/{role}

Requires ability

The token must hold this ability, or the call is refused with 403.

Fires one event

Delivered to every endpoint subscribed to it once the change is made.

MCP tool

Runs the same action from an agent, behind the same ability.

Idempotent

Send the header on every call; the same key replays the original response for 24 hours.

Authorization

bearerToken
AuthorizationBearer <token>

A personal access token minted on the dashboard under Settings, then Tokens, sent as Authorization: Bearer sbt_live_…. The token carries the abilities each endpoint lists under Requires ability and is frozen to one team.

In: header

Path Parameters

role*string

The role, resolved by the route binder.

Formatuuid

Header Parameters

Idempotency-Key*string

A key unique to this operation, such as a fresh UUID. The same key replays the original 2xx response for 24 hours (with Idempotent-Replay: true), so a retry after a timeout never repeats the write; the same key with a different body is refused with 409.

Formatuuid

Responses

204No content

No content

400Bad request

Every write needs an Idempotency-Key header. Send a fresh UUID per distinct operation.

401Unauthorized

The request carries no bearer token, or one that is revoked, malformed, or minted for another environment (an sbt_test_ token on production).

403Forbidden

The token is valid but does not carry the ability this endpoint requires; error.context.required_ability names the one to grant. An endpoint that also checks who owns a row or which tier the account is on answers FORBIDDEN, TEAM_TIER_REQUIRED or CONNECTOR_TIER_REQUIRED with the same status, and says so in its own description.

404Not found

An id in the path names nothing the token can see. TENANT_MISMATCH: the project sits outside the token's scope:project: allow-list, or the token carries no team scope. Both answer 404 rather than 403 so that existence outside the token's scope cannot be inferred.

409Conflict

The key was already used in the last 24 hours with a different request body.

422Validation failed

When the caller neither created the role nor owns the team; error.context.role_id names it.

425Too early

The first request with this key is still running; retry in a few seconds and the original response is replayed.

429Too many requests

The token has spent its 300 requests a minute or 10,000 an hour; Retry-After says when the next one is accepted.

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