connector.outage_closed
A connector outage ended — the installation answered again, another one took its place, or the creator uninstalled the connector.
When this fires
An open outage on a project's installation ended. ended_by says how: recovered when the probe found the installation healthy again or the creator reconnected it, replaced when another installation took over (a standby bot failed over, or the creator relinked a new bot), uninstalled when the creator removed the connector while the outage ran. Plans that were off sale return to sale at once.
The settlement follows from the queue and announces itself as connector.outage_compensated: invites that never reached a member during the outage are re-sent, and, when the outage lasted an hour or more, ended as recovered or replaced, and the project's Outage Compensation setting is on, every member whose paid access overlapped it has the outage's length banked on their purchase, one member.access_extended each. How the banked time reaches a member is described in Connector outages.
Required ability
project-connector:view — token must carry this at mint time to subscribe an endpoint to this event.
Payload
{
"id": "evt_01HX...",
"type": "connector.outage_closed",
"created_at": "2026-09-13T13:20:00Z",
"api_version": "2026-05-01",
"project_id": "7f3d1c92-8b45-4e6a-9d21-5c8e0a4b6f13",
"data": {
"connector": "telegram",
"duration_seconds": 11700,
"ended_at": "2026-09-13T13:20:00Z",
"ended_by": "recovered",
"installation_id": "3b8f0c6e-2d41-4a97-9e5f-1c7d6b2a8e40",
"outage_id": "9c1e4d2a-7b3f-4e8a-a2d1-5f6b7c8d9e0f",
"project_id": "7f3d1c92-8b45-4e6a-9d21-5c8e0a4b6f13",
"started_at": "2026-09-13T10:05:00Z"
}
}Field reference
| Field | Type | Notes |
|---|---|---|
id | string ULID | Unique event id, prefixed evt_. Use for idempotent processing. |
type | string | Always connector.outage_closed for this event. |
created_at | ISO 8601 timestamp | Server-side emission time. |
api_version | string | Webhook API contract version. |
project_id | string UUID | Project this event belongs to. |
data.connector | string | The connector key. |
data.duration_seconds | integer | How long the outage ran, ended_at minus started_at. |
data.ended_at | ISO 8601 timestamp | When it ended. |
data.ended_by | string | recovered, replaced or uninstalled. |
data.installation_id | string UUID | The installation that was refused. |
data.outage_id | string UUID | The outage row, the same id connector.outage_opened carried. |
data.project_id | string UUID | Mirrors top-level project_id. |
data.started_at | ISO 8601 timestamp | When the outage began. |
Caveats
- An
uninstalledend compensates nobody: the uninstall's own preview and opt-ins settle what members get. - Outages shorter than an hour end with this event too, but earn no compensation.
Related events
connector.outage_opened— the outage began.connector.outage_compensated— the settlement that follows this event.connector.connected— a fresh connection that ends arecoveredoutage.connector.uninstalled— the uninstall behind anuninstalledend.- Connector events overview — back to family overview.
How is this guide?
connector.outage_opened
A platform refused a project's live installation — token revoked or regenerated, bot deleted — and the connector entered an outage.
connector.outage_compensated
A closed connector outage settled — how many members had time banked, how much each received, and how many invites lost during the outage were re-sent.