Connectors

A project runs on connectors: the platforms it gates access on, sends messages through and takes payments from. The Connectors page of a project lists what it runs and lets you install more from the directory.

Installed connectors

Open a project and choose Connectors in the sidebar. Every installation the project holds is a row:

• Connector — which platform, and whether the installation is live (the one that acts for the project) or a standby kept by the Disaster Recovery Program.
• State — Pending (installed, not connected yet), Connected, Degraded (the last probe found something wrong; hover for the reason), Revoked (the platform withdrew it) or Disconnected (you did). A Sales Paused badge beside a degraded state means the platform refused the installation outright (token revoked or regenerated, bot deleted): every plan that unlocks a place on that connector is off sale until it answers again, and members are compensated when it does — see Connector outages. A red Paused badge means Subscriby has switched the whole connector off during an incident on our side or the platform's: nothing is sent through it, nothing is probed, and what members send waits on the platform until it is switched back on. Your installations, plans and members are untouched.
• Account — the platform's own name and handle for the installation (the bot's name and username).
• Last checked — when the hourly health probe, or a verify you ran, last asked the platform.

The row's menu offers:

• Connect — on a pending installation, opens the same modal the projects page does: paste the bot token and activate it. Once the installation is connected the same entry reads Reconnect, and it is where you replace a bot token or move the project onto a different bot: paste the new token, and the new bot takes over the moment the platform accepts it.
• Verify — a fresh probe rather than the hourly one; the state updates at once.
• Restore Access — offered after you install a connector again that you had uninstalled, once it is connected. Every place the uninstall detached is asked about; the ones the connector still controls come back active, and every member with a live purchase of a plan granting them gets fresh access to exactly those places (nothing they already hold is touched). A place the connector no longer controls stays detached — run the doctor to see why — and plans the uninstall took off sale stay off sale until you publish them again.
• Disconnect — the connector withdraws the installation and its credentials are wiped. Members keep their access; grants, resources, plans and identities are untouched. Connect again at any time.
• Uninstall — removes the connector from the project after showing you what that touches (below).

The directory

Browse Marketplace opens the in-app Connectors Marketplace with this project already picked: every connector Subscriby knows, lane by lane — Available Now, Experimental, Paused, Under Development, Coming Soon — with its badges (Official or Community, New, Trending) and a one-line description. Connect to a project on an available card opens a pending installation on this project and brings you back to this page, where connecting it with its credentials finishes the job.

Uninstalling a connector

Uninstalling is not disconnecting, and it never deletes anything. Before anything happens, the dialog shows the impact:

• how many of the connector's resources will be detached (deactivated, their platform ids kept),
• how many members lose access (every live grant on those resources is revoked and the member is put outside),
• which plans are left with nothing to grant, and how many recurring and one-time purchases sit on them.

When plans would be emptied, two switches appear, both on by default:

• Take the emptied plans off sale — the plans are unpublished so nobody buys a plan that grants nothing.
• Cancel their recurring subscriptions at period end and email each member — every live recurring subscription on those plans stops renewing; members keep their access until the end of the paid period and receive an email saying so. One-time and lifetime purchases are never cancelled; a refund stays your call.

The installation stays on record as uninstalled with its settings kept, and member accounts are never removed. Installing the connector again brings it back as pending; the detached resources stay inactive until you relink them.

From the API and MCP

Everything on this page is on the Connectors API and the MCP tools (list_connectors, install_connector, verify_connector_installation, disconnect_connector, get_connector_uninstall_preview, uninstall_connector), and the connector.* webhook events announce every move. Connecting, which needs the credential typed by a person, stays on the dashboard.