Redeeming a Coupon Code
Apply a discount code at checkout — in the portal or in the Telegram bot — and see the new total before you pay.
A coupon code is a discount code a creator shares — something like BLACKFRIDAY. Type it at
checkout and you pay less.
Different from an access code
An access code is a private code given to you personally, and it grants access without a payment. A coupon code is shared with lots of people and reduces what you pay. If your code came with a price attached, it is a coupon.
In the web portal
Pick your plan
Choose the plan you want on the creator's portal page.
Find "Have a Coupon Code?"
On the checkout screen, open Have a Coupon Code? and type your code. Capitals do not matter.
Check the new total
The summary updates straight away — the old price struck through, the new total beside it, and how much you saved.
Pay
Continue to payment as normal. The discounted amount is what gets charged.
In the Telegram bot
Start subscribing
Choose your plan in the bot as usual.
Tap 🏷 Have a Coupon Code?
The button sits above the payment methods.
Send the code as a message
The bot reads your next message as the code. It replies with the old price, the new one, and your saving.
Choose a payment method
Carry on and pay. The discount is already applied.
Why the bot asks you to tap a button first
The bot only treats your next message as a coupon code after you tap that button. An access code and a coupon code are indistinguishable as raw text, and guessing between them would be worse than asking.
The field only shows when there is something to redeem
If the creator has no live code covering the plan you are buying, the coupon field does not appear at all. A checkout with no promotion running is not cluttered with a box nobody can fill — so its absence does not mean your code is broken, it means there is no active promotion on that plan.
Why a code might not work
| What you see | What it means |
|---|---|
| "That code is not valid" | Mistyped, expired, not started yet, or the creator switched it off. |
| "That code has been fully claimed" | The creator capped how many people could use it, and the cap is reached. |
| "You have already used that code" | It is limited per person, and you have had your turn. |
| "That code cannot be used on this plan" | It is restricted to other plans. |
| "That code only applies to plans priced in ..." | It is a fixed-amount code tied to one currency. |
| "That code applies to purchases of ... or more" | There is a minimum spend you are under. |
| "Coupon codes cannot be applied ... with ..." | That payment method cannot carry a discount on this plan — pick another. |
A full code can free up again
If a code says it is fully claimed, it is worth trying once more a little later. Uses are held while other people's payments are in progress, and an abandoned checkout returns its slot.
The discount applies to your first payment
If you are subscribing to something that renews, the discount comes off the first charge. Renewals are at the normal price. A "25% off" code means 25% off what you pay now — it is not a permanent price change.
On a one-time purchase or a time-limited pass, there is only one payment, so the whole thing is discounted.
Questions
Related
- Choosing a plan — what you are buying.
- Making payments — the payment methods available.
- Redeem an access code — the other kind of code.
- Billing history — checking what you paid.
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