Making Payments
What to expect when you check out on a Subscriby project — per payment provider.
By the end of this page, you'll know what to expect at checkout no matter which payment provider the creator has enabled.
When you tap Subscribe on a plan, Subscriby shows you a Payment Selection screen listing every enabled, currency-compatible provider. You pick one and we redirect you to that provider's own checkout page. Once payment completes, the provider redirects you back to Subscriby with a success or failure result.
Payment providers available from the portal
The web portal supports these seven providers for direct-in-browser payments:
- Stripe — Cards (Visa, Mastercard, Amex), Apple Pay, Google Pay depending on region
- PayPal — PayPal balance or linked card
- Skrill — Skrill account or card
- CoinPayments — Bitcoin and USD-based stablecoins
- Paystack — African regional payments (Nigeria, Ghana, Kenya, South Africa, and more)
- Razorpay — India-specific (UPI, netbanking, Indian cards)
- CeyPay — Sri Lanka-specific crypto (USDT variants)
Telegram Stars and Access Codes are not shown in the portal's payment selector. Telegram Stars (XTR) are processed natively by Telegram — subscribe through the Telegram bot to use them. Access codes have their own separate Use Access Code button on the portal, not a payment-method row.
The Telegram bot supports every provider the creator has enabled, including Telegram Stars.
What checkout looks like
Pick Stripe
You click Stripe on the payment selection screen.
Land on Stripe's hosted checkout
Subscriby redirects you to a Stripe-hosted checkout page.
Enter your card details
Enter your card details, name, and email (Stripe may save a profile for future renewals if the plan is recurring).
Pay
Click Pay. Stripe processes the charge, then redirects you back to Subscriby.
See the success screen
You see a Payment Successful screen with buttons to join the Telegram resources your plan unlocks.
Stripe may ask your bank for 3D Secure verification (a browser prompt or SMS code from your bank) on larger charges. That's your bank's check, not Subscriby's.
After a successful payment
The success screen
Once payment is confirmed, you're redirected to a You're In! screen for the subscription just activated, with a Join button for each Telegram resource your plan unlocks.
For a time-limited pass it also states the access window you bought and when it opens — access starts then, not at payment.
Invite links to your resources
Subscriby generates unique, single-use invite links for every Telegram resource your plan unlocks. Tap each Join button on the success screen to be added to the corresponding channel, group, or supergroup.
The links are created a moment after payment, so the screen shows Preparing Invite Links… briefly. If they take longer than about a minute it stops waiting and tells you what to do instead of spinning — your purchase is confirmed either way. A plan whose resources are all granted by hand says so, because there are no links to wait for.
Retrieving your links later
- On the bot, the same links arrive as a "Your Subscription Resources" message. You can retrieve them any time by sending
/my_resourcesto the bot. - On the portal, the links are visible on the subscription's detail page under My Memberships — useful if you accidentally leave a channel and need to re-join.
When a payment fails or gets stuck
Recurring billing
If you chose a recurring plan, the payment provider automatically charges your saved method at the end of each billing cycle and extends your access.
When charges fail
If the provider can't charge your saved method (expired card, insufficient funds, fraud hold), it retries according to its own policy. During retries your subscription shows Past Due; if retries are exhausted it flips to Unpaid then Expired, and the bot removes you from paid resources.
Updating a payment method
Each provider handles this differently — typically through their own customer portal (Stripe Customer Portal, PayPal recurring payments page, etc.). Subscriby doesn't expose a universal "update payment method" button on its side. If you're unsure how to get to your provider's portal, the receipt emails they send you include a direct link.
Stopping future renewals
Cancel the subscription from the portal or bot. Your access continues until the end of your current paid period, then stops automatically. No need to also cancel at the provider level — Subscriby handles it.
Related
- Choosing a plan — pick before you pay.
- Manage your subscription — what happens after payment.
- Billing history — see past payments.
- Troubleshooting — common issues.
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