Version
WEBHOOK

connector.disconnected

An installation was disconnected: the connector withdrew it, the credentials were wiped, the row stays.

When this fires

A creator disconnects an installation, from the Connectors tab, through the disconnect endpoint or the disconnect_connector tool. The connector withdraws the installation on its platform, the credentials are wiped and the installation turns disconnected; grants, resources, plans and identities are untouched and members keep the access they hold. Disconnecting an installation already disconnected fires nothing.

Caveats

  • Disconnecting is not uninstalling: nothing is revoked and no plan is touched. Uninstalling, with its impact preview, is a separate act and fires connector.uninstalled.

Related events

  • connector.connected: the reverse.
  • connector.status_changed: a platform-side revocation, as opposed to the creator's own disconnect.

Ability to subscribe

A token needs this to subscribe an endpoint to the event.

Header Parameters

SB-Signature*string

t=<unix seconds>,v1=<hex>: the HMAC-SHA256 of "<t>.<raw body>" under the endpoint's secret. Verify it before acting, and refuse a t more than 300 seconds from now. During a secret rotation a v0= signature under the previous secret may precede v1=.

SB-Event-Id*string

The event's ULID, bare. The envelope's id is the same ULID prefixed evt_, so strip the prefix before comparing. Deduplicate on it: a retry carries the same id.

SB-Event-Name*string

The event name, the same as the envelope's type.

Content-Type*string

Always application/json.

User-Agent*string

Always Subscriby-Webhooks/1.0.

Payload

JSONWhat Subscriby posts to your endpoint

The signed JSON envelope posted to your endpoint.

The envelope every event is delivered in.

Responses

2XXAny success status

Your endpoint acknowledged the delivery. Any 2xx status within 30 seconds marks it delivered; the response body is ignored.

defaultAny other status

Any other status, a connection failure, or no answer within 30 seconds counts as a failed attempt. The delivery is retried 8 times, after 10 seconds, 30 seconds, 2 minutes, 10 minutes, 1 hour, 6 hours, 1 day, 3 days; the last failure dead-letters it, and it can be retried from the dashboard or POST /v1/webhook-deliveries/{delivery}/retry. After 20 consecutive failures the endpoint is paused until it is resumed.

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