Version
WEBHOOK

knowledge.created

An entry was taught to the Copilot.

When this fires

A creator saved a question with its answer or a document on the Knowledge page, or an integration created one over the API or through create_knowledge_entry. The passages are in the index by the time the event fires, so a member can already be answered from a members entry.

Caveats

  • A failed read still fires. A document whose text could not be read is saved with status: failed and announced; the dashboard shows why, and the Copilot is handed nothing from it.

Related events

  • knowledge.updated: the entry's words or audience changing.
  • knowledge.deleted: the entry taken back.

Ability to subscribe

A token needs this to subscribe an endpoint to the event.

Header Parameters

SB-Signature*string

t=<unix seconds>,v1=<hex>: the HMAC-SHA256 of "<t>.<raw body>" under the endpoint's secret. Verify it before acting, and refuse a t more than 300 seconds from now. During a secret rotation a v0= signature under the previous secret may precede v1=.

SB-Event-Id*string

The event's ULID, bare. The envelope's id is the same ULID prefixed evt_, so strip the prefix before comparing. Deduplicate on it: a retry carries the same id.

SB-Event-Name*string

The event name, the same as the envelope's type.

Content-Type*string

Always application/json.

User-Agent*string

Always Subscriby-Webhooks/1.0.

Payload

JSONWhat Subscriby posts to your endpoint

The signed JSON envelope posted to your endpoint.

The envelope every event is delivered in.

Responses

2XXAny success status

Your endpoint acknowledged the delivery. Any 2xx status within 30 seconds marks it delivered; the response body is ignored.

defaultAny other status

Any other status, a connection failure, or no answer within 30 seconds counts as a failed attempt. The delivery is retried 8 times, after 10 seconds, 30 seconds, 2 minutes, 10 minutes, 1 hour, 6 hours, 1 day, 3 days; the last failure dead-letters it, and it can be retried from the dashboard or POST /v1/webhook-deliveries/{delivery}/retry. After 20 consecutive failures the endpoint is paused until it is resumed.

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