Version
WEBHOOK

member.trial_joined

A subscriber joins on a trial via cardless trial or access-code redemption.

When this fires

Two paths emit this event:

  • Cardless trial start: a subscriber begins a trial that took no payment method.
  • Access-code redemption on a trial plan: the redeemed plan sets trial_ends_at, so this fires in place of member.joined.

A Stripe checkout that begins with a trial window emits subscription.activated and subscription.trial_started, but no member.* join event. Like member.joined, this event covers zero-payment acquisition only.

The data keys differ by path. Absent keys are omitted entirely, not sent as null.

Caveats

  • A trial-joined member emits member.converted if the trial converts to paid, or rolls into member.churned once the trial expires without converting.
  • member.converted is currently emitted for Stripe only. Trials taken through other providers will not produce a conversion event.
  • subscription.created and subscription.trial_started fire alongside this event on both paths.

Related events

  • subscription.trial_started: fires alongside.
  • member.converted: fires on successful trial conversion (Stripe only).
  • member.joined: non-trial counterpart.

Ability to subscribe

A token needs this to subscribe an endpoint to the event.

Header Parameters

SB-Signature*string

t=<unix seconds>,v1=<hex>: the HMAC-SHA256 of "<t>.<raw body>" under the endpoint's secret. Verify it before acting, and refuse a t more than 300 seconds from now. During a secret rotation a v0= signature under the previous secret may precede v1=.

SB-Event-Id*string

The event's ULID, bare. The envelope's id is the same ULID prefixed evt_, so strip the prefix before comparing. Deduplicate on it: a retry carries the same id.

SB-Event-Name*string

The event name, the same as the envelope's type.

Content-Type*string

Always application/json.

User-Agent*string

Always Subscriby-Webhooks/1.0.

Payload

JSONWhat Subscriby posts to your endpoint

The signed JSON envelope posted to your endpoint.

The envelope every event is delivered in.

Responses

2XXAny success status

Your endpoint acknowledged the delivery. Any 2xx status within 30 seconds marks it delivered; the response body is ignored.

defaultAny other status

Any other status, a connection failure, or no answer within 30 seconds counts as a failed attempt. The delivery is retried 8 times, after 10 seconds, 30 seconds, 2 minutes, 10 minutes, 1 hour, 6 hours, 1 day, 3 days; the last failure dead-letters it, and it can be retried from the dashboard or POST /v1/webhook-deliveries/{delivery}/retry. After 20 consecutive failures the endpoint is paused until it is resumed.

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