On Your Community's Platform
Joining, paying, getting your access, managing your membership and setting up account recovery from inside the platform your community lives on, through the project's bot.
Every community on Subscriby runs on a connector: the link between Subscriby and the platform the community lives on. The connector gives the project a bot on that platform, and the bot is the fastest way to join: it sells the plans, takes the payment, hands you your access and answers your questions, all without leaving the app you already have open. Everything here is also available on the web portal.
Joining
Start the bot
Open the project's bot from the link the creator shared and start it. It greets you with the community's description and the Terms of Service and Privacy Policy. Agree to continue.
Pick a plan
The bot lists the plans on sale, each with its name, price and billing cycle (monthly, yearly, lifetime, or the dates of a pass). Pick the one you want.
Choose how to pay
Pick a payment method. Card gateways open a secure checkout page and bring you back; a platform's own in-app payment, where the connector offers one, is settled right in the chat.
Get your access
The moment the payment settles, the bot sends you your access: one button per place the plan includes. The links are personal to you; sharing them can cost you the access. If you lose the message, the bot can show your access again from its menu.
Managing your membership
Open the bot again and it shows your current plan, its status, the next billing or expiry date and the price. Cancel asks you to confirm, then keeps your access until the end of the period you paid for; after that you are removed from the places automatically.
Account recovery
Do not lock yourself out
By default your membership is tied to your account on the platform. Lose that account, or lose the platform in your region, and you lose the way back to what you paid for. Setting a recovery email takes half a minute and lets you sign in to the web portal with a magic link instead.
From the bot's Account Recovery menu you can add, change, resend the verification for, or remove a recovery email. A verification link arrives by email, is single-use and lives for an hour; once you click it the address is verified and works for portal sign-in straight away. The bot caps these actions to a few attempts an hour to keep the feature from being abused.
Access codes
Received an access code from a giveaway or an offline purchase? Send it to the bot as a message, or open the link the creator gave you. A valid, unused code activates your membership at once and the bot sends your access.
Asking the creator a question
Anything you send the bot that is not a command or a code reaches the creator directly, screenshots and voice notes included, and their reply comes back in the same chat, prefixed with their name so you can tell a person from the bot. See Contacting support.
Per connector
On Telegram the bot is a t.me link, you press Start, plans are inline buttons, Telegram Stars is the in-app payment where the creator offers it, and your access arrives as Join buttons with personal invite links. The screen-by-screen walkthrough, the recovery-email wizard and the exact commands are on Using the Telegram bot.
Related
- Via the web portal — the same membership from a browser.
- Choosing a plan — how plans, passes and trials differ.
- Troubleshooting — when something does not work.
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