On the Web Portal
Every project has a hosted portal: browse plan benefits, sign in, subscribe, protect your subscriptions and review your payments in a browser.
Overview
Each Subscriby project has a dedicated Public Portal (e.g., my.subscriby.net/project-handle). This web interface offers a visual way to browse detailed plan benefits, subscribe, and manage your account — including recovery methods that keep you signed in even if you lose access to the platform.
Signing In
Click Login in the top-right corner. The portal offers three ways to sign in — pick whichever is most convenient. All three land you in the same account, so you can mix and match over time.
Your community's platform
Password-less, instant, and the default. Best if you're already on the platform the community lives on.
Social accounts
One-tap sign-in with Google, Facebook, LinkedIn or X once you've linked that account from Account & Recovery.
Email Magic Link
Works even without the platform. A single-use link is emailed to your verified recovery email.
Open the Sign-In Dialog
Click Login in the portal header. A modal appears with the available sign-in methods: one button per platform the project is on, one per social provider Subscriby offers (Google, Facebook, LinkedIn and X), and the email field.
Continue with your platform
Click the Continue with … button of the platform your community lives on. You'll be asked to confirm your identity in its app. Your portal session is synced with your account there — the same identity your bot subscription is tied to.
First-time visitors
If you've never interacted with the project before, the bot opens and prompts you to tap Start / Agree & Proceed. Once accepted, the portal picks up the session automatically.
Continue with a social account
If you've previously linked Google, Facebook, LinkedIn or X from the Account & Recovery screen (see below), click its Continue with … button and complete the provider's consent screen. You're signed straight back into the same Subscriby account.
Send Sign-In Link (Email)
Below the platform and social buttons there's an email field and Send sign-in link button.
- Enter the verified recovery email tied to your account.
- Click Send sign-in link.
- Open the email within 15 minutes and click the link — it's single-use and signs you in immediately.
Silent for unknown emails
For security, the portal always says "If an account with that email exists, a sign-in link has been sent." — even if the address isn't registered or isn't verified yet. This prevents attackers from probing for valid accounts.
Rate limits
You can request up to 3 magic links per hour per email address and IP combination. Further attempts are silently discarded until the window resets.
Browse Plans & Subscribe
Browse Plans
The homepage displays all public subscription plans. You can see:
- Pricing & Billing Cycle: Clear costs and renewal terms.
- Free Trials: Any available trial periods (e.g., "7 Days Free").
- Resources: A list of the specific Channels and Groups included in each plan.
- Description: Detailed benefits and perks.
Click Subscribe Now (or Start Free Trial) on your chosen plan.
Payment & Checkout
If the plan includes a place on a platform you have not connected yet, the checkout says so above the plan summary and offers a Connect button in that platform's colour, with the platform's link and the words to type there; connect it and your access arrives the moment you pay. Later puts it off, and the place waits for you on the receipt.
You'll be taken to the payment selection screen.
- Credit Card / Stripe: Select "Stripe" to pay via credit card. You'll be redirected to a secure Stripe Checkout page.
- Access Code: If you have a code, click Use Access Code, enter it in the box, and click Redeem.
- Referral Code: If a friend referred you and the creator runs a referral program, open Referred by a Friend?, enter their code and click Apply. The code counts for them when you pay, and when the program welcomes referred members with a coupon, that coupon is applied to this purchase at once. Arriving through a friend's referral link does the same without typing anything: sign in and you're counted as their referral.
Native payments and plan-specific payment methods
The portal only shows payment methods that work on the web — Stripe, PayPal, Polar, Mollie, Kelviq, Skrill, CoinPayments, Paystack, Razorpay, and CeyPay.
A platform's native currency is processed by the platform itself and isn't available on the portal; if you want to pay with it, subscribe on the platform instead — see Native payment methods. Access codes also aren't in the normal payment list — use the separate Use Access Code action (see below).
Success & Access
After payment, you'll see the You're In! screen.
The screen lists every place your plan includes with where you stand on it: Join for a link to tap, You are in for a place the platform let you into itself, Opens with the window for a pass, Handed over by the organiser for a perk, and Waiting for your … account, with a Connect button in the platform's colour, for a place on a platform you have not connected yet. Links still being made show Preparing Invite Links… for a moment.
For a time-limited pass the screen also names the access window you bought and when it opens. Tapping Join before then is fine: your request is held and approved the moment access starts.
My Memberships
Click your name in the header and choose My Memberships to see your subscriptions.
- Active subscriptions: view your current plan, renewal / expiry date, and status.
- Subscription details: click a subscription to open its detail page, which lists every included place with where you stand on it (joined, waiting for an account you have not connected, opening with a window) and your payment history for that subscription; a card whose places are waiting on an account says so.
- Resource links: if you ever need to re-join a channel or group, your unique invite links are always available from the subscription's detail page.
- Cancel subscription: from a subscription's detail page, tap Cancel. You'll see a confirmation modal before anything happens; once confirmed, the cancellation is queued and you keep access until the end of your current billing period.
The portal doesn't currently have a direct "upgrade" or "switch plan" action. To move to a different plan, cancel your current subscription and subscribe to the new plan from the Plans page.
Account & Recovery
Why this matters
If the platform is unavailable in your region, your account is banned, or your phone is lost, a verified recovery email (and/or a linked social account) is the only way back into your paid memberships. Set one up once and forget about it.
The Recovery Nudge
The first time you sign in without any recovery method, a yellow banner appears above your plans:
Protect your subscription — Add a recovery method so you can still sign in if you ever lose access to the platform.
Click Set up recovery to jump straight to the settings screen, or Dismiss to hide it. Once dismissed, the banner stays hidden for that account.
Opening the Settings
Click your name in the header, then choose Account & Recovery. You'll see four sections:
Safety Guardrail
You must keep at least one way in
The portal will refuse to remove your last remaining way to sign in — a connected account, a verified email or a linked social account. You'll see:
"You must keep at least one way to sign in. Add another recovery method before removing this one."
Add a replacement first — e.g., link a social account before removing your email, verify a new email before disconnecting your last social account, or connect another account before disconnecting the only one.
Managing Your Account
The portal gives you full control from the header dropdown:
- My Memberships — Shown when you have at least one subscription; jumps to the membership list.
- Refer & Earn — Shown while the creator runs a referral program, or once you have joined one: your code and links to share, how many friends you've referred, what they've earned you, and where the creator should send your commissions. When you're approved you receive the program's terms in words, in your connected chat and by email, and you hear again the same way whenever the creator changes those terms, pauses the program or switches it back on. Rewards you already earned keep their figures.
- Account & Recovery — Manage recovery email and linked accounts.
- Logout — Securely sign out of your session.
If you cancel a subscription via Stripe or the bot, the status updates here automatically.
How is this guide?
Last updated on
On Your Community's Platform
Start the community's bot, pick a plan, pay, receive your access, manage your membership and set up recovery without leaving the platform.
Choosing a Plan
What each plan type means before you sign up: recurring, one-time, time-limited pass, pass series, lifetime and trial, and what each gives you.